Cookie Policy
Last updated: October 2025
1. Introduction
This Cookie Policy explains how Baseaim ("we," "our," or "us") uses cookies and similar tracking technologies on our website and services. By using our website, you consent to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by:
- Remembering your preferences and settings
- Understanding how you use our website
- Improving our services based on usage patterns
- Providing personalized content and features
- Ensuring security and preventing fraud
3. Types of Cookies We Use
Essential Cookies
Always Active
These cookies are necessary for the website to function properly and cannot be disabled.
- Session management and authentication
- Security tokens and fraud prevention
- Load balancing and server routing
- Essential site navigation
Performance Cookies
Optional
These cookies help us understand how visitors interact with our website.
- Google Analytics for traffic analysis
- Page load time monitoring
- Error tracking and debugging
- A/B testing and optimization
Functional Cookies
Optional
These cookies enable enhanced functionality and personalization.
- Language and region preferences
- Chatbot conversation history
- User interface customization
- Form auto-fill information
Marketing Cookies
Optional
These cookies track your online activity to help advertisers deliver more relevant advertising.
- Remarketing and retargeting campaigns
- Social media integration
- Conversion tracking
- Interest-based advertising
4. Third-Party Cookies
We work with third-party services that may set cookies on your device:
| Provider | Purpose | Type |
|---|---|---|
| Google Analytics | Website analytics and performance | Performance |
| Google Tag Manager | Tag management and tracking | Performance |
| n8n Chatbot | Customer support automation | Functional |
| Social media sharing and analytics | Marketing | |
| Social media integration | Marketing |
5. Cookie Duration
Cookies can be either "session" or "persistent" cookies:
Session Cookies
Temporary cookies that are deleted when you close your browser. Used for maintaining your session and security.
Persistent Cookies
Remain on your device for a set period (up to 2 years). Used for remembering preferences and analytics.
6. Managing Cookies
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete cookies individually or entirely
- Block third-party cookies
- Block all cookies from specific websites
- Block all cookies entirely
Browser-Specific Instructions
Important Note
Disabling cookies may affect the functionality of our website. Some features may not work properly without cookies enabled.
7. Cookie Consent
When you first visit our website, you will see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Change your preferences at any time through cookie settings
Your consent is valid for 12 months, after which we will ask for your consent again.
8. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal. Currently, our website does not respond to DNT signals, but you can still manage cookies through the methods described above.
9. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect information from children through cookies. If you believe we have inadvertently collected such information, please contact us.
10. International Users
If you are accessing our website from outside Australia, please note that cookie data may be transferred to and processed in Australia and other jurisdictions where our service providers operate, including the United States and the European Union. We ensure appropriate safeguards are in place for international data transfers in accordance with the Australian Privacy Principles.
11. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates when this policy was last revised. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Baseaim Privacy Team
Email: privacy@baseaim.com
Phone: 0468 047 436
Location: Melbourne, VIC, Australia
Your Privacy Matters
We are committed to transparency about our data practices. If you have concerns about how we use cookies or handle your data, please don't hesitate to reach out to our privacy team.